Last Updated: [25.11.2024]
At OnnoTomo.com, we care about your privacy and want you to feel secure when shopping with us. This Privacy Policy explains how we collect, use, and protect your information. By using our website, you agree to the practices outlined below.
1. Information We Collect
We collect two types of information:
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- Personal Information: When you make a purchase, create an account, or sign up for our newsletter, we may collect details like your name, email address, phone number, shipping address, and payment information.
- Non-Personal Information: We collect data like your browser type, the pages you visit, and your IP address to improve your shopping experience and our services.
2. How We Use Your Information
We use the information we collect to:
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- Process and deliver your orders
- Communicate with you about your orders, promotions, and updates
- Improve our website, products, and customer service
- Keep our website secure and prevent fraud
3. Sharing Your Information
We respect your privacy and will never sell or rent your personal information to third parties. However, we may share your information with:
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- Service Providers: We work with trusted companies to help with payment processing, order fulfillment, and customer support.
- Legal Requirements: We may disclose information if required by law, such as in response to a court order.
4. Testimonials
At OnnoTomo.com, we value customer feedback and use our testimonials section to showcase positive experiences. This section is moderated to ensure that testimonials are accurate and reflect genuine experiences. All published testimonials are authentic and are not edited or altered by OnnoTomo. We reserve the right to post or remove testimonials at our discretion. By submitting your testimonial to our website, you agree to the following:
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- We may reprint or use your testimonial for our business purposes, at our discretion, without compensation.
- We may publish the testimonial with or without a pen name, if provided.
- Our right to use the testimonial is perpetual and can be assigned to others if necessary.
- The testimonial may be used locally, nationally, or globally, and may appear in any form of media, including digital advertising.
- You confirm that the testimonial was written and submitted by you, and not on behalf of another person. Other than your pen name, we will not disclose your personal information in connection with our use of your testimonial.
5. Links
OnnoTomo.com may contain links to other websites. Please note that we are not responsible for the privacy practices of those other sites. We encourage you to read the privacy policies of any external site that collects personal information. This privacy policy only applies to information collected by OnnoTomo.com.
6. Updating or Reviewing Personal Information
You can update or review your saved account information, like your street address or email address, through the “My Account” section on OnnoTomo.com. To access your account, simply log in with your username and password. If you forget your username or password, please reach out to our customer service team for help.
7. Cookies and Tracking
Our website uses cookies to improve your experience by remembering your preferences. Cookies are small files stored on your device that help us enhance our website’s performance. You can manage cookie settings in your browser, but disabling cookies may affect your shopping experience.
8. Your Rights and Choices
You have the right to:
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- Access the personal information we have about you
- Request corrections or updates to your information
- Delete your account and data (unless we need to keep certain information for legal reasons)
To exercise any of these rights, please contact us at [support@onnotomo.com].
9. How We Protect Your Information
We use industry-standard security measures, like encryption and secure servers, to protect your data. While we work hard to keep your information safe, no method of online storage is 100% secure.
10. Your Consent
By using the Website and/ or by providing your information, you consent to the collection and use of the information you disclose on the Website in accordance with this Privacy Policy, including but not limited to Your consent for sharing your information as per this privacy policy.
11. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices. We’ll post updates on this page and encourage you to review it regularly.
12. Contact Us
If you have any questions or concerns about our Privacy Policy, please reach out to us at:
Email: support@onnotomo.com
Mailing Address: Office Space# 21, 5th Floor (Lift 4), Mirpur DOHS Shopping Complex, Mirpur-12, Dhaka – 1216.